Booking Conditions

Period of Hire
Rental commences at 4pm on the day of arrival and terminates at 10am on the day of departure.

Compton Pool Farm has a strictly no smoking policy in the cottages and all other communal facilities.

Dogs are permitted in Quaintways cottage on request and charged at £20 per dog per stay (maximum of 2 dogs)

Dogs are not permitted upstairs and are allowed on sofas only when covered with a throw (provided). Dogs must not be left unattended during the day with free access around the cottage. A stairgate (provided) should be used to restrict dogs to the kitchen and dogs should not be left for long periods.

We reserve the right to charge for any damage caused by your dog whilst staying in the cottage.

Compton Pool Farm has a policy of not accepting any pets.

Compton Pool Farm arrange short term holiday rentals of the properties on site .The contract will be entered into when Compton Pool Farm issues the confirmation form and will be subject to all booking conditions. The client should check the booking form carefully.

A deposit of 25% of the booking is payable if the booking is made more than 8 weeks before the start of the rental. The balance will be payable 8 weeks before the commencement of the rental. Non payment of the balance of the rental on or before the due date shall be deemed as cancellation of the contract by the client. For bookings made less than 8 weeks prior to commencement of the rental the total fee is payable at the time of booking. All payments should be made to Compton Pool Farm at the address at the bottom of the booking form.

Any cancellation for whatever reason should be made in writing to Compton Pool Farm. On receipt of cancellation Compton Pool Farm will seek to re-let the property for the period of the booking. If Compton Pool Farm are successful in obtaining a booking for the whole period it shall refund all monies paid at the time of cancellation less a £20 (Plus VAT) administration fee. If Compton Pool Farm is only able to re-let the property for part of the period cancelled it shall refund an amount equal to the money paid less the rental for the period which is not re-let and less the administrative fee as detailed above. If Compton Pool Farm is unable to re-let the property for any period no refund will be due. Further, any outstanding balance due for the booking shall be deemed as payable. Compton Pool Farm recommends that clients should take out Holiday Insurance Cancellation cover as a precaution for unforeseen circumstances.

Changes to bookings
Compton Pool Farm will consider any request to change dates or cottage choice after confirmation has been issued. It reserves the right to charge an administration fee of £20 plus VAT in the event a change to the booking is made.

VAT is included in the rental charge of the property .The VAT registration No. is 860 3293 32.

Occupancy and use of property
The number of persons occupying the property must not exceed the maximum number as shown in the brochure. In addition to the maximum occupancy one cot per property will be made available on request. The property shall be used for personal and domestic purposes only. The property shall not be used for any commercial purpose. Bookings will not be accepted for 'Hen or Stag Parties'.

Breakages or Damage
The client is required to notify Compton Pool Farm in the event of any breakages or damage caused to the property or contents. Compton Pool Farm reserve the right to demand full payment for such breakages or damage.

Care of the Property
Clients should take all reasonable care of the property and its contents and leave them in the same state of repair and condition as at the start of the rental.

Compton Pool Farm and its employees shall not be liable to the client or third parties for any accident, damage, loss, injury, expense or inconvenience which may be suffered, arise out of or in any way connected with the rental. No term of Contract is enforceable under the Contracts (Rights of the Third Parties) Act 1999 by a person who is not a party to the Contract. If the property which the client has booked becomes unavailable for some reason prior to the date of booking then Compton Pool Farm's obligation will be to use their best efforts to offer an alternative property or failing which the client will be reimbursed for any monies paid.

Compton Pool Farm does not warrant and is not responsible for the accuracy of any verbal information given or statements made by its employees or agents.

Right of Entry
Compton Pool Farm reserves the right to enter the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

Rules and Procedures
Clients are required to familiarise themselves with and observe the rules and procedures of Compton Pool Farm contained within the Information Book in each property.

Use of the Facilities
The communal facilities at Compton Pool Farm are strictly reserved for the use of clients and the owners of the property and their immediate family. Clients guests may use the facilities only with specific approval of Compton Pool Farm and for which a charge may be made at its discretion. Any of the on site facilities may be withdrawn from use by Compton Pool Farm in the event of any circumstances which deem the facilities unsafe or present any risk to health and safety. The facilties will be withdrawn in the event of any misuse or failure to comply with rules and procedures.

Important Information

Guest Safety and disabled access
The cottages at Compton Pool Farm have all been developed from farm buildings and clients should be aware that not all cottages will have current safety and design features. Cottages suitable for occupancy by disabled persons are indicated in the brochure, but guests should be aware that this does not imply that he cottages include all equipment designed specifically for disabled guests rather than access is suitable. All cottages have mains wired smoke detectors with battery back up. Each cottage is supplied with fire extinguishers and fire blankets.

All cottages are equipped with equipment deemed necessary for the purpose of holiday accommodation. Details of fixtures and fittings are described in the Brochure. Cots, highchairs and stairgates are all available on request at no charge and requirements should be made on the booking form.

Towels and Linen
All bed linen, towels and kitchen towels are supplied, with the exception of swimming/beach towels and cot bedding.

Each cottage has its own independent boiler which supplies hot water and heating, this and the electricity supply are included in the rental.

Use of the swimming pool and games barn is restricted to the hours of 8am to 9pm. Other facilities can be used at all reasonable times, but Compton Pool Farm reserve the right to restrict use if it considers any activity may disturb other guests.

There is a payphone on site for guest use which will not accept incoming calls. There is a limited mobile phone signal on site, (service is poor in most cottages).

Service Cleans
Service cleans and change of bed linen and towels will be provided for guests staying for 8 nights or more.